You are using the Allegro test environment. Thus, you accept the rules
that apply to it. Do not provide real personal information in forms.
We care about your privacy
By using cookies and related technologies (e.g. pixels, SDK), as well as by processing your personal data (including unique identifiers, browser data), we can better adapt the displayed content to your needs.By giving your consent to the storage of information on your terminal equipment, and to the access and processing of data, including in the sphere of profiling as well as market and statistical analysis, you will easily find exactly what you are searching for and what you need on Allegro. The controller of your personal data will be Allegro or, in certain cases, our partners (10 partners), including "IAB Europe Trusted Partners" (2 partners). Information about the purposes of personal data processing by our partners can be found in their privacy policies.
We and our partners may process personal data for the following purposes:
Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development
. Ensure security, prevent and detect fraud, and fix errors
. Deliver and present advertising and content. Save and communicate privacy choices. Match and combine data from other data sources. Link different devices. Identify devices based on information transmitted automatically.
Your personal data are also processed to make it easier for you to use our web pagesThe purposes of processing are described in detail in the settings under "CHANGE MY CONSENTS" and in the Cookie Policy.Your consent is voluntary and is valid for 12 months. You may withdraw it at any time or renew it in the Cookie settings on the home page. Withdrawal of your consent does not affect the lawfulness of processing performed before the withdrawal.
Consumer sale (purchase of a consumer from an entrepreneur)
In a situation where the goods received by the Buyer have a defect and it becomes apparent within 2 years of delivery, the Buyer has the right to demand a price reduction or withdraw from the contract, unless immediately and without undue inconvenience to the Buyer replace the defective item for a non-defective one or that you remove the defect (this limitation does not apply if the item has already been replaced or repaired). A claim for removal of a defect or replacement of a sold item for one free of defects expires after one year from the date of finding the defect. It should also be remembered that the limitation period cannot end before the expiry of two years (in practice, this means that the consumer may have up to 3 years to report the defect). It is important that within 12 months of delivery, you have the obligation to prove that the defect was caused by the fault of the Buyer.
Specify the place and method of submitting a complaint in your regulations. You are required to respond within 14 days. If you do not do this, it is assumed that the complaint was considered reasonable by you.
When returning an item as part of a complaint, the Buyer should properly secure it. This does not mean having to send it back in its original packaging. The buyer does not have to attach a receipt to the parcel.
By accepting his claims, you also reimburse any costs that the buyer has incurred. However, if you reject them, you should send the goods back to him - he has the opportunity to assert his case in court.
Learn more about complaints and returns .
Non-consumer sales
The difference compared to consumer sales is that although a claim for removal of a defect or replacement of an item free from defects also expires after a year (counting from the date of finding the defect), the limitation period may end within two years. In case of doubt, the Buyer will have to prove that he used the item for its intended purpose.
Do you have any questions? Write to us .
