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Click on the selected question to learn more:
- Who's thumbnail policies?
- What should the background of the thumbnails look like?
- Is the thumbnail white background color specified? Are different shades of white acceptable?
- I sell white / transparent items. Should the thumbnails of these offers also have a white background?
- What can be in the picture?
- Can a thumbnail contain more than one shot of a product being sold?
- What does the miniature look like if I sell several products in a set?
- What should a miniature look like for a product whose packaging is an integral part, indicating that the product has not been used?
- What does the thumbnail look like in the case of virtual coupons or top-up codes?
- How to present covers for books, comics, computer games, movies and music records?
- Can I put a watermark on the thumbnails of my offers?
- If I can't use the watermark, how else should I protect my photos?
- Can thumbnails contain frames, additional graphics or inscriptions?
- Can I put the product manufacturer's logo or the logo of my store on the thumbnail?
- What is the maximum resolution of the thumbnails?
- Does thumbnail quality affect sorting by relevance?
- Why should you follow the thumbnail policy?
- What happens if I don't follow the thumbnail policy?
Who's thumbnail policies?
The new rules apply to all Sellers at Allegro - both regular and company accounts.
What should the background of the thumbnails look like?
The objects in the pictures should be presented on a white background. Exceptions to this rule can be found below.
Click the headline to expand the list of categories excluded from the obligation of a white background in the pictures.
The use of a non-white background is possible only in selected categories :
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Przedmioty z parametrem **używane** wystawiane przez [konto zwykłe](https://allegro.pl.allegrosandbox.pl/help/for-buyers/registration-and-activation/what-are-the-differences-between-a-regular-account-and-a-business-account-5V1wGjoEoFV) (nie firmowe).
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Przedmioty z parametrem **używane** wystawione przez konto firmowe w kategorii: Motoryzacja > Części samochodowe
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Przedmioty z parametrem **używane** wystawione przez konto firmowe w kategorii: Motoryzacja > Części i akcesoria motocyklowe
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Przedmioty z parametrem **używane** wystawione przez konto firmowe w kategorii: Motoryzacja > Części do innych pojazdów
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Przedmioty z parametrem **używane** wystawione przez konto firmowe w kategorii: Motoryzacja > Części do maszyn
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Przedmioty z parametrem **używane** wystawione przez konto firmowe w kategorii: Motoryzacja > Opony i felgi
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Przedmioty wystawione [w licytacji](https://allegro.pl.allegrosandbox.pl/help/for-buyers/purchase-ways/how-does-the-auction-work-yVzkraGa6FW), w kategorii Moda i Uroda> Odzież, Obuwie, Dodatki
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Moda > Outlet
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Dom i Zdrowie > Dom i Ogród > Ogród > Rośliny
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Dom i Zdrowie > Dom i Ogród > Zwierzęta > Żywe zwierzęta
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Dom i Zdrowie > Dom i Ogród > Zwierzęta > Akwarystyka > Zwierzęta akwariowe
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Kolekcje i Sztuka > Antyki i Sztuka (z wyłączeniem Akcesoria plastyczne - w nich obowiązuje białe tło).
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Kolekcje i Sztuka > Kolekcje
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Kategorie ogłoszeniowe
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Kategorie usług
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Dziecko > Pokój dziecięcy> Meble> Komplety mebli
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Dom i zdrowie > Dom i Ogród> Meble > Kuchnia > Zestawy mebli kuchennych
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Dom i zdrowie > Dom i Ogród> Meble > Pokój młodzieżowy > Komplety mebli
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Dom i zdrowie > Dom i Ogród> Meble > Pokój dziecięcy > Komplety mebli
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Dom i zdrowie > Dom i Ogród> Meble > Łazienka i toaleta > Zestawy mebli łazienkowych
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Dom i zdrowie > Dom i Ogród> Meble > Sypialnia > Komplety mebli
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Dom i zdrowie > Dom i Ogród> Meble > Sypialnia > Łóżka
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Dom i zdrowie > Dom i Ogród> Meble > Salon > Kanapy
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Dom i zdrowie > Dom i Ogród> Meble > Salon > Zestawy mebli
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Dom i zdrowie > Dom i Ogród> Meble > Salon > Narożniki
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Dom i zdrowie > Dom i Ogród> Meble > Salon > Komplety wypoczynkowe
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Dom i zdrowie > Dom i Ogród> Ogród > Architektura ogrodowa > Altany
Is the thumbnail white background color specified? Are different shades of white acceptable?
The white of the miniature background should be standard white, marked in the RGB model as 255.255.255.
I sell white / transparent items. Do thumbnails of these offers also have a white background?
Yes, white and transparent items are not covered by the exception to the new rules. In this topic, we recommend our article about photographing white objects on a white background - Allegro Magazine - White on white .
What can be in the picture?
The photo should not raise any doubts as to what is the subject of the sale and how many elements make up it. It may present more elements in the event that each of them is offered as a set with the product. This option, however, cannot be used to bypass the main principles of thumbnails and include, for example, the store's logo. There may be freebies in the picture - as long as each buyer receives exactly the same for free with each purchase, it can be presented on a miniature. If your freebies are sent randomly or depend on other factors, don't display them on the thumbnail.
Can a thumbnail contain more than one shot of a product being sold?
Yes, the miniature can present the product in several different shots. The photo should be legible, so we recommend 1-2 shots of the product being sold. Make sure that the photos do not mislead the Buyer regarding the amount of items on offer.
What does the miniature look like if I sell several products in a set?
If you sell product sets, show each item in the picture. Do not add any additional information to the photograph or place items on it that are not included in the set being sold.
What should a miniature look like for a product whose packaging is an integral part, indicating that the product has not been used?
For these products, they should be photographed along with the packaging, but be aware of all thumbnail rules, including the white background.
What does the thumbnail look like in the case of virtual coupons or top-up codes?
If you sell virtual coupons or top-up codes, you can only show their logo or name in the thumbnail image.
How to present covers for books, comics, computer games, movies and music records?
The covers of the mentioned products can be presented on a white background or without any background by filling the entire thumbnail with the cover.
Can I put a watermark on the thumbnails of my offers?
Thumbnails cannot have a watermark.
If I can't use the watermark, how else should I protect my photos?
We secure your photos digitally, saving unique data that allows you to identify the owner of the photos. This labeling of photographs does not change their appearance, and the protection process itself is automatic.
Can thumbnails contain frames, additional graphics or inscriptions?
No, you can not put on the thumbnails any additional graphic objects, inscriptions, pictograms, icons and other ornaments. Other places are used to inform about promotions, shipping, discounts, etc.
Can I put the product manufacturer's logo or the logo of my store on the thumbnail?
You cannot put logos on the thumbnail.
exceptions:
- Brands zone, in which miniatures the logotype of the producer of the sold item is allowed,
- situations when the logotype is visible on the object or its packaging (then the presentation of the logotype should be in accordance with the rules regarding the description of the item ).
What is the maximum resolution of the thumbnails?
Photos can have a maximum resolution of 2560x2560 pixels. We scale larger to this size (keeping their proportions). On Allegro, you can upload photos with a maximum resolution of 26 Mpix.
Does thumbnail quality affect sorting by relevance?
Yes, sort by relevance takes into account thumbnail rules.
Why should you follow the thumbnail policy?
The purpose of the thumbnails is to present the item sold to the customer in the best possible way. Pictures of products presented on a white background are more attractive, which means more sales. They are also clearer and thus look better in search results.
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Dobre zdjęcie zwiększa szanse na sprzedaż nawet o 12%.
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Produkty na jednolitym tle lepiej prezezentują się wśród wyników wyszukiwania.
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Czyste zdjęcie lepiej eksponuje jakość produktów.
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Prezentujemy czyste zdjęcia, a nie reklamy zniechęcające Klientów, którzy przeglądają listy ofert.
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Dobre zdjęcia przyciągają klientów także spoza Allegro (jeśli są przygotowane i wykorzystywane na stronach zewnętrznych zgodnie z zasadami SEM i SEO).
What happens if I don't follow the thumbnail policy?
If the thumbnails in your offers do not meet the standards, we may impose sanctions specified in the Allegro Regulations on your account. If you apply for or retain Super Seller status in the following month, you cannot be warned for a non-compliant thumbnail.